Terms & Conditions
Terms & Conditions
Use of PlanetCandy.ie is governed by the following terms and conditions. We recommend you review these terms and conditions as use of the site constitutes agreement to these terms.
Unless otherwise noted, all materials on this website including text, images, illustrations, designs, photographs, logos, buttons, video recordings and other materials, and the copyright and the intellectual property involved in these materials are owned, controlled and licensed by Planet Candy.
Such materials may be used for viewing this website in the ordinary course. Any other use of such materials including copying, reproduction, modification, sale, distribution, extraction, re-utilisation, transmission, republication, downloading, displaying, performance, or other exploitation thereof, by any means or medium, without the prior written permission of the copyright owner is strictly prohibited.
Planet Candy reserves the right to refuse any order you place with us. We may, at our discretion, limit or cancel orders placed with us. In the event that we cancel or alter an order, we will attempt to notify you by contacting the email address, billing address and/or telephone number that you have provided. We only accept orders once delivery of the goods has been completed: the processing of a payment and acknowledgement of an order does not constitute a legally binding contract. We accept no liability for the payment of any custom duty or other import taxes that may be due on products shipped outside of the EU. No refunds are provided for products that may be seized by customs in the destination country; it is the responsibility of the buyer to ensure products bought on our site comply with domestic laws and regulations.
Delivery terms and conditions are as set out in our information page on deliveries. Where delivery is sought, the applicable delivery charges must be paid before the goods are dispatched. Unsigned deliveries will be left for collection in the nearest An Post depot and will be returned to the sender if not claimed within 5 days. If unsigned deliveries are returned to us, we will not refund the original shipping cost. The buyer will be required to bear the cost of resending an unclaimed order.
We accept Laser, Visa Credit, Visa Debit/Electron, Mastercard Credit, Mastercard Debit, Mastercard World, Maestro, Discover, Diner, Sigma and all corporate and commercial Visa and Mastercard cards. We also accept payment through PayPal. We do not accept cheques or postal orders.
Delivery of goods is subject to availability of the goods themselves. While we try to ensure that availability of stock is accurately reflected on the website, stock levels can change between the time an order is placed and the time of expected shipment. The processing of payment does not obligate Planet Candy to fulfil the goods in question, should the items not be available. In this case, we will contact you as soon as possible to let you know about the lack of availability and you will not be charged for out of stock items.
Limitation Of Liability
Planet Candy is not responsible for any injury and/or damage to any individual or property as a result either directly or indirectly of any information published on this website.